Privacy Policy

Information we collect

• Contact information you submit, such as your name, email address, phone number, shipping address, and quote details.
• Order information, including the products purchased, sizes, colors, fulfillment choice, order status, and tracking information.
• Technical information needed to operate and secure the site, such as cookies, cart identifiers, IP address, browser information, and basic request logs.
• Artwork, reference files, and messages you choose to submit with a custom-printing quote.

How we use it

• To prepare quotes, process payments, fulfill orders, arrange pickup, provide support, prevent fraud, and send transactional updates.
• To maintain inventory, tax, accounting, security, and business records.
• We do not sell personal information. We do not use order or quote information for unrelated promotional email unless you separately choose to receive it.

Services that process information

Stripe processes checkout, payment, tax, and refund information. American Cream Co. does not receive or store complete card numbers. Cloudflare hosts the website, databases, files, and security services. Resend may deliver receipts and transactional order or quote updates once email delivery is activated. USPS receives shipping information when postage or tracking is created. These providers process information under their own terms and privacy notices.

Cookies and browser signals

The shop uses essential cookies or similar storage to keep a cart, maintain an administrator session, and secure the site. We do not currently use advertising cookies. Because there is no advertising-based tracking on this site, browser “Do Not Track” signals do not change how the essential site functions operate.

Retention and your choices

We retain order, payment, refund, tax, and quote records for as long as reasonably necessary for fulfillment, legal, accounting, fraud-prevention, and support purposes. Cart and operational records may be retained for shorter periods. You may ask to access, correct, or delete personal information, subject to records we must keep or other legal exceptions.

Contact

Submit a request through the contact form on the main website or write to American Cream Co., 6015 Watt Ave Ste 4, North Highlands, CA 95660. We may need to verify your identity before completing a privacy request. This policy may be updated as the store’s services change.